Our client, a leading national law firm, is seeking a Billing Coordinator to join their Financial Management Department in the New York office. The Billing Coordinator will play a key role in managing client billing and e-billing processes while delivering excellent service to attorneys, staff, and clients. The ideal candidate will have strong communication skills, keen attention to detail, and the ability to manage billing tasks efficiently in a fast-paced legal environment.
Key Responsibilities:
Serve as a primary contact for attorneys and clients regarding billing questions and issues.
Maintain up-to-date knowledge of client billing guidelines and coordinate changes with internal teams.
Collaborate with attorneys to prepare, review, and process client bills and follow up on outstanding invoices.
Ensure accurate production and delivery of bills, including necessary documentation and formatting.
Liaise with administrative departments to ensure billing processes align with client requirements.
Monitor billing deadlines and maintain organized records to ensure timely submission of invoices.
Communicate professionally via email, phone, and in person to address billing-related inquiries.
Troubleshoot billing issues and coordinate solutions with the Information Services and Financial Management teams.
Qualifications:
Minimum 5 years of billing and/or e-billing experience in a law firm or legal environment.
Proficiency in Microsoft Office, especially Excel and Word.
Experience with Rippe/SurePoint or Aderant is a plus.
Strong interpersonal and written communication skills.
Highly organized, detail-oriented, and able to manage multiple tasks under tight deadlines.
Self-motivated and team-oriented with a professional demeanor.
Ability to proofread and ensure the accuracy of client invoices.
Must adhere to firm attendance policies and security protocols, whether working in-office or remotely.
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