Job Description

We are conducting a search for a motivated E-Billing Coordinator with over 5 years of experience in a law firm setting . Preferred qualifications include proficiency in Elite Enterprise, Aderant, eBilling Hub, and experience with eBilling vendor applications.

Responsible for overseeing and optimizing billing and electronic billing operations for both domestic and international clients and vendors. The ideal candidate will demonstrate robust analytical skills and exceptional customer service abilities.

What You'll Do:

• Responsible for the administration of all electronic billing clients and vendors, including documentation, training, analysis, reporting, and security.
• Partner with Billing Team and entire Finance Department to analyze, identify, recommend, and implement enhancements, management reports, and troubleshooting electronic billing issues.
• Maintain profile for each electronic billing vendor being utilized, including policies and contact information. Communicate all e-billing guidelines and updates to key members of the Finance Team.
• Meet with billing attorney(s) or secretaries to discuss electronic billing processes when requested.
• Offer constructive solutions to reduce or eliminate electronic billing inefficiencies.
• Work within the Ebilling Hub and help troubleshoot/resolve electronic billing problems.
• Update and manage client websites.
• Work with Billing Assistants, as needed, to ensure compliance with all Electronic Billing Guidelines.
• Work with Collections Team to ensure proactive follow-up on aged invoices submitted electronically. Address all rejected invoices within two business days.
• Other projects and duties as assigned by the Sr. Manager-Billing & Collections or Director of Finance.
• Performs any and all other duties as necessary and as assigned by your supervisor for efficient functioning of the Department, Office and Firm.

What You'll Bring:

• Associate Degree preferred.
• 5-plus years in similar position.
• Law Firm, corporate legal, or related billing department experience preferred.
• Elite Enterprise, Aderant, eBilling Hub, and eBilling vendor application experience preferred.
• Superior customer service skills.
• Detail oriented and excellent analytical skills.
• Ability to multi-task and meet deadlines in a fast-paced business environment.
• Computer skills: strong Excel, Word, Outlook, Elite Enterprise & eBilling vendor applications.
• Ability to interact with legal and administrative personnel in domestic and foreign offices.
• Strong written and verbal communication skills.

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