Job Description

ITSM GRC Project Manager

Vancouver, Canada (Onsite)






Job Description:-

• Proven experience as a Project Manager, with a strong track record of successfully managing projects from initiation to completion.
• Deep understanding of IT Service Management (ITSM) principles and best practices, such as ITIL.
• Familiarity with Information Risk Management (IRM) concepts and practices.
• Experience with ServiceNow ITSM, such as Incident, Change, and Problem Management.
• Experience with ServiceNow IRM.
• Strong project planning, execution, and control skills.
• Excellent communication, interpersonal, and stakeholder management skills.
• Ability to work independently and as part of a team.
• Proficiency in project management methodologies, such as Agile or Waterfall.
• Relevant certifications, such as PMP, PRINCE2, or ITIL, are a plus.

Key Skills:-

• Project Management (Planning, Execution, Monitoring, and Control).
• ITSM (Incident, Change, Problem, Service Request).
• IRM (Risk Assessment, Mitigation, GRC).
• ServiceNow Platform (Configuration and Customization).
• Stakeholder Management.

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