Join to apply for the Field Service Representative I role at Carlisle Construction Materials . 1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Job Description Carlisle Construction Materials (CCM) is searching for a Field Service Representative (FSR) to join our Commercial Roofing team in the Long Island, NY area . This is an exciting opportunity in a fast-paced, customer-focused, outdoor working environment. The position is remote, allowing the FSR to create their schedule and work from home when not in the field. The FSR will provide industry-leading technical and customer service for CCM’s Commercial Roofing customer base. Responsibilities include managing warranty inspections, job-site training, warranty claim investigations, product support, and generating reports. Field Service Representative Training Program Comprehensive 12-week paid training, conducted four times a year, to equip new hires with necessary skills and knowledge. Next start date: Monday, July 7th, 2025. Training Details The training includes onsite sessions at our Carlisle, PA campus and in-field training, blending theoretical knowledge with practical experience. Duties and Responsibilities Adhere to CCM and project-specific health and safety policies. Schedule and conduct final inspections for warranty issuance. Provide on-site technical assistance during installation. Educate customers on proper installation of CCM products. Serve as the technical expert in the territory, providing timely responses. Conduct warranty and product investigations. Deliver training presentations and demonstrations. Develop strong internal and external relationships. Produce detailed reports and correspondence. Required Knowledge, Skills, and Abilities General Skills Strong work ethic, self-motivated, capable of managing multiple tasks independently. Professional attitude with excellent interpersonal and customer service skills. Clear verbal and written communication skills. Technical Skills Experience in commercial roofing or construction preferred but not required; extensive CCM onboarding and training provided. Ability to understand construction terms, documents, tools, and practices. Attention to detail with the ability to see the big picture. Comfortable with technology (MS Office, CCM software/hardware). Role and Compensation For New York applicants or those relocating to NY, the salary range is $61,425 to $110,564, with potential for higher based on experience and skills. Benefits include medical/dental/vision coverage from day one, HSA, 401k match, paid holidays, vacation, sick days, parental leave, and disability benefits. The role also offers a company vehicle, bonus opportunities, and other perks. #J-18808-Ljbffr Carlisle Construction Materials
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